If any systems aren’t operational, it’s probably the reason why Zoom is not working on your Mac. Make sure it says All Systems Operational at the top of the page. If you received an error code that corresponds with a Zoom server issue, check their server status page. We’ll show you how to do this and much more in the step-by-step guide below. 104101–104106, 104110–104125: Connectivity issues with Zoom serversīeyond these codes, Zoom doesn’t give much guidance beyond uninstalling then reinstalling Zoom and turning off your antivirus software.13003: User’s permissions don’t allow for the installation of apps.10002: The source of the Zoom installer package is broken.5000, 5003–5004: Connectivity issues with Zoom servers.
Follow to on-screen prompts to install Zoom Client. Double click on Zoom.pkg to launch the installer.